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Watch comic book retailers talk about building a better customer experience from NYCC 2024 Retailer Day

Popverse brings the Cultivating the Customer Experience panel from NYCC 2024's Retailer Day to you

Even before New York Comic Con 2024 got officially underway, the movers and shakers in the comic book industry were there as part of ReedPop’s first-ever NYCC Retailer Day, discussing the ins-and-outs of what it takes to actually work in comics retail, and how to make that experience better for everyone.

As part of that day’s programming, a group of retailers held court as part of the Cultivating the Customer Experience panel, which promised to “discuss how to create an experience for your customers that leaves them wanting more." In that comic store owners Shannon Live (Bat City Comics Professionals in Brandenton, Florida), Jen Michel (Megabrain Comics of Red Hook, New York), Max Eriksen (E-Town Comics in Hardin County, Kentucky), and Jeff and Django (The Comics Place of Bellingham, Washington) talked about what it takes to survive and thrive by being what comics readers need in their area.

Popverse was there, and what’s more, we filmed the panel — and now we’re sharing it with you. Watch the Cultivating the Customer Experience panel from New York Comic Con 2024’s Retailer Day:

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Relive New York Comic Con 2024 with Popverse's all-star crew of writers, editors, and video producers right here.

About New York Comic Con

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Dates

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Location

Jacob Javits Convention Center
USA

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Graeme McMillan

Graeme McMillan: Popverse Editor Graeme McMillan (he/him) has been writing about comics, culture, and comics culture on the internet for close to two decades at this point, which is terrifying to admit. He completely understands if you have problems understanding his accent.

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